The e-commerce industry is growing at a rapid pace, and well, it’s quite justified because online shopping is and more convenient instead of heading to the market physically and visiting different shops.
Not only for the customers; in fact, it’s easier for the business owners too as they can manage their online stores using different tools and strategies.
If you do some research, you’ll see that 2018 was the beginning of the success of this industry, and total revenue of 2290 Billion USD was generated.
In 2019, this figure has grown to a whole another level, and people are expecting more out of 2020.
Now, if you are about to join this industry, then this article is a must-read for you.
Today we are going to jot down some of the latest e-commerce trends for you so that 2020 can be your year!
All the online retailers have confirmed the fact that mobile transactions do increase every single year, so one thing is clear by now that if your online store isn’t mobile-friendly, you’ll lose a massive chunk of your customers.
The point is that mobile responsiveness should be your top priority this year as people prefer shopping online via their phones.
2- Voice Search
The next trend that will take the lead this year is that of voice search.
You need to get started with optimizing your content for voice search, and it must include more of the textual content.
It’s a change in Google’s algorithm, and you’ll have to work on it no matter what.
You will see the use of AI chatbots increasing this year because why make so much effort when a robot is there to answer all the queries of your customers?
You don’t have to sit straight for 24/7 on your computers waiting to answer your audience; in fact, what you need to do is to start using chatbots,and you’ll see how your conversion rate multiplies!
4- More Payment Options
We always say that when you make things easier for your customers, they do the same for you in return, and that’s exactly what payment options are about.
We now have different options available for receiving and sending payments, and that includes digital payments through cryptocurrency. Yes, you read that, right!
Ecommerce stores are now accepting crypto payments, and this is a clear cut sign that the technology is taking over the world.
So if you want to be successful, you’ll have to cope with these changing trends accordingly.
These are some of the latest e-commerce trends that will double up your sales.
Just know that you will have to be patient for the results. Don’t rush and don’t expect too much out of these trends because everything will take some time.
You should learn how to make the right investments at the right time and believe it or not; these trends are just some investments that will later benefit you a lot.